Effective Date: Tuesday, 21st May 2024
1. Introduction
Welcome to PlugPlayUS.com, owned and operated by Giovanni Talarico (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
2. Data Collection
2.1 Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Identification Information: Name, email address, phone number, and postal address when you voluntarily provide them through the contact us form.
Order Information: Information related to your orders when processed through third-party sellers, such as Amazon.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies (see our Cookie Policy for more details).
2.2 How We Collect Information
Directly from You: When you use the contact us form or otherwise interact with our website.
Automatically: Through cookies and similar technologies when you browse our website.
From Third Parties: Such as Amazon and other third-party sellers listing products on our site.
3. Data Usage
3.1 How We Use Your Information
We use the collected data for various purposes, including:
Customer Service: To respond to inquiries and provide customer support.
Marketing: To send promotional emails and newsletters, which you can opt-out of at any time.
Improvement: To enhance our website, products, and services.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. Data Storage
4.1 Storage Location
Your personal information is stored securely on servers located in the United States. We ensure that all data is protected against unauthorized access, alteration, disclosure, or destruction.
4.2 Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.
5.Data Sharing
5.1 Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our website and conducting marketing activities. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
5.2 Affiliates
PlugPlayUS.com is an affiliate of Amazon and other third-party sellers. When you make a purchase through our site, your transaction is processed by these third parties, and they collect and handle your payment information.
5.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
Encryption: SSL encryption for secure data transmission.
Access Control: Restricted access to personal data to authorized personnel only.
Regular Audits: Regular security audits and assessments.
7. Your Rights
7.1 Access and Rectification
You have the right to access and correct any personal information we hold about you. If you wish to review, update, or correct your data, please contact us at PlugPlayUS@gmail.com.
7.2 Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
7.3 Erasure
You can request the deletion of your personal information, subject to certain legal obligations we may have to retain your data.
7.4 Restriction and Objection
You have the right to restrict or object to the processing of your personal data under certain conditions.
7.5 Withdraw Consent
If you have given consent for data processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
7.6 Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: plugplayus@gmail.com
Address: 4011 Nelson Bay Road, Bobs Farm, 2316, NSW, Australia
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
This updated privacy policy ensures compliance with GDPR requirements, providing transparency about data collection, usage, storage, sharing, security measures, and user rights. It also clarifies the role of third-party affiliates like Amazon in the transaction process.